Terms & conditions
Welcome to BeautyMART’s website. These terms and conditions (the ‘terms’) apply when you access the website www.thisisbeautymart.com (the ‘website’) or place orders to purchase any of the products made available to you on the website (collectively, the ‘services’). Any reference to ‘we’/’us’/’our’/’BeautyMART’ in these terms is a reference to BeautyMARTUK Limited (BMUK Ltd) and any reference to ‘you’/’your’ means you, the user of the website.
By accessing this website in any way, including, without limitation, browsing this website, using any information, placing orders to purchase any of the products on this website, and/or submitting information to us, you agree to and are bound by the terms, conditions, policies, and notices contained on this page. We recommend that you keep a copy of these terms for future reference.
These terms and all transactions on our website shall be conducted in the English language.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this website.
We reserve the right to change or modify these terms including for legal, regulatory or security reasons at any time. Whilst we will highlight changes on the website and/or send emails in relation to major changes, it is your responsibility to check the terms for changes. If you do not agree to any of the terms then you can stop using the website at any time. If you have any questions, concerns, or comments about our terms please email us at email@example.com.
Project Maven Limited (trading as Beautymartuk Limited) is a registered company. Company number 07628688; Registered office: Studio 11, Tuscan Studios, 14 Muswell Hill Road, London N6 5UG. VAT number: 11444827
Security, Privacy & Cookies
* Track our sales * Product ratings & reviews At no point do our cookies or those of our third parties store your personal payment information.
Cookies for site performance We use Google Analytics, Google Double-Click, Google Adwords to understand and monitor the effectiveness of our site.
Different types of cookies?
We have classified our cookies into two different types; First and Third party cookies. First party cookies are the cookies that we have set so that we can offer you a fully functional experience when shopping our site. Third party cookies are set by our business partners such as Social Media - Twitter, Facebook and Youtube which we use to display video content.
First party cookies
Third party cookies
We use non-personal identifiable information for internal business and marketing purposes and to help administer and improve our website for your shopping and user experience. We may use the information you provide in aggregate form for internal business purposes to analyse trends and site traffic patterns to improve our content, merchandise, and services.
Non-Personal Identifiable Information
When you visit our website, our blog, or use our applications, with the help of our third party authorised agents, we may collect certain anonymous information about your visit. For example, when you browse our website or our blog we may monitor statistics including but not limited to the number of people that visit these websites, peak hours of visits, from which domain our visitors come (e.g., aol.com, hotmail.com) and which browsers people use to visit these websites (e.g., Mozilla Firefox, Microsoft Internet Explorer), geographical information, etc. In addition, we may also collect information about your browsing behavior, such as the date and time you accessed the website, the areas or pages of the website that you visit, the amount of time you spend viewing the website, the number of times you return to the website and other click-stream data.
Personally Identifiable Information
Personally identifiable information is any information about you as an individual, such as your name, address, telephone number, credit card number and billing information, birth date, email, profile information, and purchase history. Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to use some of our services.
Below are some examples of when we may collect personally identifiable information from you.
When you place an order through our website, we require that you provide your name, email, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases.
Creating an Account
When you create an account on our website, we ask for your full name and email address. We also ask you to create a password to access your account. You are responsible for maintaining the confidentiality of your account and password. You do not need an account to make an online purchase, but you will need to create an account to use some of the other features on our website, such as to participate in the Ratings & Review feature.
Sign-up for Emails
You can sign up on our website and in BeatuyMART stores to receive promotional emails from us. If you sign up to receive our emails, we will ask for your name, mailing address, email and other information regarding your preferences and interests.
When you use one of our applications on Facebook, we will request your permission to access certain personally identifiable information on Facebook, such as your name, profile picture, gender, networks, user ID, list of friends, and other profile information. Depending on the application, you may have the opportunity to post reviews, questions, answers and other content to the application. You can change certain settings relating to these applications through your account and privacy settings on Facebook.
Competitions, Polls and Promotions
If you contact us to give us feedback or ask questions about our website or any products, we may store your communications, including any personally identifiable information you include in them, so we can effectively respond to you.
Why we collect Personally Identifiable Information
We collect this information to serve you better and to provide you with a customised experience while using our website. We may use your personally identifiable information to:
- fulfill a request from you, such as to send you catalogues, promotional emails or email notifications
- fulfill and deliver your orders
- tell you about our new products services and offers
- respond to your comments, feedback or questions
- contact you if necessary while processing an order
- generate web analytics to compile user data for marketing purposes. If you would rather not receive promotional emails from us, please see the section titled “Opting Out” below.
Additional information on Personally Identifiable Information
We may also combine the personally identifiable information you provide us with other personal information about you (such as demographic and past purchase information) from our records and from other sources, such as address update services. We may use this combined information for future marketing initiatives and to help us improve our website presentation, our blog, our applications, and your overall shopping experience. We may share aggregate data about our customers with third parties, including advertisers and marketing partners. This information does not identify individual customers.
On occasion we may also share a portion of our postal mailing list (which includes our customers’ names and postal addresses) with other companies or organisations who want to market products or services to you. We may also share your name, postal address and transactional information (including information about your past purchases but not any payment information) with third parties for marketing purposes, unless you direct us not to (see “Opting Out” section below). We do not ever rent or sell your email address with these organisations or with other third parties for marketing purposes.
We may also share your personally identifiable information with third parties that perform services for us, such as our affiliates, advertisers, partners, potential business partners, vendors, and other unaffiliated entities. These companies and individuals are hired to perform functions on our behalf, such as fulfilling and processing orders, processing credit card payments, performing data and marketing analysis, and providing customer support. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, our service providers are contractually required to maintain all the information collected for us in strict confidence.
For fraud protection and compliance with law, we may disclose any information, including personally identifiable information, that we deem necessary.
In the event another company buys the assets or ownership interests in BeautyMART, your personally identifiable information may then belong to that other company.
Information Contained In User Comments
Any information you submit in a user comment to be posted on our website (such as comments on our blog, reviews or comments, questions or answers), including any personally identifiable information, will not be treated as confidential and may be publicly disclosed.
Our applications may include features that can provide you with location-based information if you tell us where you are (i.e., by allowing your mobile device to send us your location). If you want to deactivate this feature, please contact your carrier for information on how you can disable location services on your mobile device.
Protecting Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children. Although children under 13 may look at our website, they are not permitted to make a purchase, create an account, enter a competition, poll or other promotion, submit a customer survey, sign-up for emails or post comments on our blog. If you are under 13 and would like to make a purchase, please ask a parent or guardian to place the order for you.
Protecting Your Security
We work in accordance with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorised misuse or disclosure. We use available technology and other techniques to implement systems such as firewalls, and/or encryption to secure marketing data transfers.
Orders placed on our website are encrypted using Secure Socket Layer (SSL) technology, an industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
We take special steps to safeguard your personal information and since your password is protected, only you can access your account information. We recommend that you keep your password private and always sign-off of your account and close your browser when you are finished shopping. If you have any questions about security on our website, please Contact Us at firstname.lastname@example.org
If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located at the bottom of each email.
If you would like to opt out of receiving direct mail or telephone marketing calls from us, or if you prefer that we not share your personal information with third parties for marketing purposes, please send your request, including your name, email, street address, city, county, and postcode, via email to email@example.com (please use the subject line: Privacy Opt-Out Request).
We are not responsible for notices that are not labeled or sent improperly, or do not have complete information. We will process your request within 30 days of the date we receive your request, but you may, in the meantime, receive previously scheduled emails, mail or calls from us. Once you have opted out, you do not need to do so again.
Please note that we may still use your personal information (and may share your information with our service providers) to provide you with services, including sending you administrative and transaction-related emails, relating to your online shopping needs and your other activity on our website.
Changing, Updating or Deleting Personal Information
You can update, change or delete certain personal information (such as your email address, mailing address and payment method) on our website by clicking “My Account” in the menu at the top of each page, log in, and you will be able to edit or change your information.
You can also update or change your email address by clicking “Update Profile” at the bottom of each promotional email you receive from us.
We will post the revised policy here, which at that time will be effective immediately. If you would like more information about this policy, please send an email to firstname.lastname@example.org
Third Party Webites
The information available on or through this website, and the services supplied via or in connection with this website, (including the editorial material provided by our experts), is intended as information only and does not constitute advice or medical advice. Products are for cosmetic purposes only and have not been approved by any medical or pharmaceutical licensing body. It is your responsibility to determine that the products are suitable for you and it is not our responsibility to do so.
Where the website or any submission made by any user includes views, opinions, advice and recommendations, these views, opinions, advice and recommendations are not endorsed by us and we do not accept any liability on account of the accuracy, defamatory nature, completeness, timeliness or otherwise of such views, opinions, advice and recommendations.
We try to make sure that all information contained on the website is correct, but the information is of a general nature and not intended to comprise of all the information relating to the subject matters referred to by the website and therefore we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this website.
Subject to statutory limits and exclusions for death or personal injury caused by our negligence, or for fraud, our liability to you in connection with any product purchased through the website is strictly limited to the purchase price of that product.
When using this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in your Account/Profile area of the website. We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
To be eligible to purchase goods on this website and to lawfully enter into and form contracts on this website under English law you must: (a) be aged 18 or older; and (b) register on the website; and (c) be the holder of a valid debit/credit card.
The intellectual property rights in all software and content made available to you on or through this website remains the property of us or our licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by us and our licensors.
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ‘spam.’ You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content.
We reserve the right (but not the obligation) to remove or edit any content. If you do post content or submit material, and unless we indicate otherwise, you: (a) grant us and our affiliates non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b)we and our affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to us, including the execution of deeds and documents, at our request.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to us: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable policies of ours or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify us and our affiliates for all claims brought by a third party against us or our affiliates arising out of or in connection with a breach of any of these warranties.
We have made every effort to reproduce colours on the site as accurately as possible. However, different computers and mobile devices reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.
This means that when you order products from us, colours may differ from what you see on the screen.
If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (see Returns for more information).
Acceptance of Goods
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Policy. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected. If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact email@example.com
When you place an order to purchase a product from us, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. Any products on the same order which we have not confirmed to have been dispatched do not form part of that contract.
Upon receiving your order we will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Cancellations/change to order
Do not assume a cancellation or change of ANY order you have made with us, whether pursuant to a scheduled program or not, has been effected until you receive a confirmation from us via email or the website. As stated above, you will be responsible for, and your credit card may be charged for, the payment of all fees associated with orders already processed or shipped before your cancellation/change request was received.
Pricing, Availability, Payment
The price of a product shall be as stated on this website at the time you place your order except in the case of obvious error. We try and ensure that all prices on our website are accurate but errors may occur. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item to you. In those circumstances, we will inform you of the correct price to you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel no payment will be taken from your card.
Prices shown are inclusive of UK Value Added Tax. Prices do include delivery charges or other taxes which may be applied. We accept payment by debit or credit card only. Payment will be debited from your account at the time of or shortly before dispatch of the product to you.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. Fraudulent use of credit cards will be reported to the relevant authorities. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Dispatch of Your Order
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
- UK and Channel Islands Recorded Signed For Delivery £5.00
- UK and Channel Islands Standard Delivery, Non-tacked Delivery £3.50
- Same Day Delivery to all London addresses. Order Monday - Friday 10am - 5pm £45
- EU countries up to 5-7 working days (orders under £40) is £13.
- Worldwide countries up to 7 working days (orders under £40) is £20.
Royal Mail will not deem a parcel to be lost until it has been in the postal system for a period of 14 days (UK) and 20 working days for International orders. Although it is highly unlikely deliveries will take this amount of time we are unable to dispatch a replacement or issue a refund until this period of time has elapsed. If you have ordered a large item, please check that your local post office is not holding it for collection.
When you visit Thisisbeautymart.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law BMUK Ltd. and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect our liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.
You agree to indemnify, defend and hold harmless PM Ltd t/a BMUK Ltd, This isbeautymart.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of the Terms & Conditions.
If any part of the Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms & Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by contacting us via firstname.lastname@example.org
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
The above Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and BMUK Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of BMUK Ltd..
BeautyMARTUK Ltd, Studio 11, Tuscan Studios, 14 Muswell Hill Road, London N6 5UG
Tel: (+44) 0800 028 1118